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Return and Refund Policy

Our Return and Refund Policy was last updated 2.1.2022

 

Thank you for shopping at Mossic.

Any item that may have been damaged during shipping will be replaced immediately. But only if you send us an unboxing video! You need to intimate us within 48 hours post receiving the package.

 

Conditions for Exchange

 

In order for the Goods to be eligible for an Exchange, please make sure that:

 

  • The Goods were received in last 48 hours.

  • The Goods are in the original packaging

  • Send an unboxing video of the damaged product to adm@mossic.in 

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If the product is unavailable in store then the amount will be credited only in Mossic wallet.

Mossic has no Refund policy.

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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Mossic does NOT accept forced returns and these are non-refundable

 

Returning Goods

We are unable to accept returns or exchanges due to hygiene precautions. 

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Contact Us

 

If you have any questions about our Returns and Refunds Policy, please contact us:

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